The Need for Efficient Data Collection
NHS Somerset’s primary function is to commission high-quality health services to meet the needs of the population of Somerset, working with partner organisations in the NHS, local authorities and the voluntary sector. Health services are commissioned from Somerset Community Health (one of the largest providers in the South West), Acute Trusts and local NHS Independent Contractors that include almost 300 GP practices, dental surgeries, community pharmacies and optometric practices. Somerset Community Health is a new organisation which is now separate from the Commissioning side of the Primary Care Trust (NHS Somerset) as an arm’s length organisation of the PCT.
Somerset Community Health strives to provide and develop first-class community health services in Somerset. It provides a wide range of community services including, among others, district nursing teams, primary care dental services and community hospital provision; it boasts 12 hospitals and 4 minor injury units, numbers which are distinct to Somerset. These numbers are not only impressive but set to grow imminently; one of the new sites will be a centre of excellence for stroke rehabilitation. So, Somerset Community Health’s range of services is not only larger than most but diverse.
The organisation aims to be an innovative and dynamic leader of quality within the local health and social care community. Achieving a high standard of patient care is only possible by continually monitoring patient satisfaction, a task that places a heavy workload on all teams responsible for collecting survey data. This is why Somerset Community Health chose Formic Fusion supplied through their NHS specialist partner, Ascot Business Solutions, to help it achieve its goals.
Ascot has worked closely with the NHS for a number of years developing data capture solutions in areas such as Clinical Audit, Infection Control and Patient Surveys.