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Healthcare

Patient Records

Ascot Solutions work closely with the NHS to apply electronic document management solutions in UK hospitals and medical facilities.

 

Healthcare institutions are often faced with decreasing budgets and increasing patient registrations creating tight operational margins, whilst at the same time being expected to maintain levels of patient care.

By implementing electronic healthcare records we have been able to cut inefficiencies, reduce paper storage costs and improve service delivery.

How do we do this?
By applying electronic patient records, hospitals and healthcare clinics can create an electronic document at the point of admission, with all supporting documentation. Departments and wards no longer work in inefficient information silos, but are able to work together in an efficient way, by immediately and securely accessing relevant patient records at any point during the care process.

 

Patient Surveys

Patient surveys are designed to provide feedback on the experiences of people using a range of healthcare services. The responses to these patient satisfaction questionnaires can influence performance ratings and be used to help identify where improvements are needed.

Patient Needs Assessment
Patient satisfaction and a commitment to deliver high quality care is at the heart of everyday clinical practice. The challenge is to be able to collect and distribute valuable patient survey data when resources and time are limited.

Patient Survey Data Capture
Ascot Business Solutions specialist software automates the process of patient surveys; enabling healthcare professionals to complete tasks that would only be possible with significant additional resource.

With our forms recognition solutions you can easily create professional patient survey forms; undertake web, mobile, kiosk, touch screen and paper surveys; reduce data entry time - 50 times faster than a human operator; and routinely collect and report on patient assessment data.

Patient Surveys Online, On Mobile, Kiosk or Touch Screen
If required, patient needs assessment forms, already on paper, can be instantly published to the web or deployed to any Windows Mobile PCPC device for completion at the front line. By using this option no paper, printer, scanner of physical storage space is required.

These electronic forms, such as care pathway documents, can even be pre-populated with data from the patient record.

Clinical Audit

Clinical governance is a quality improvement process that looks to improve the quality of patient care, outcomes and experience by measuring and improving the quality of clinical services against best practice standards. Clinical audits are often undertaken for quality improvement specialists, health managers and commissioners or clinicians. One of the key stages in a clinical audit is to measure performance.

The Challenge
Measuring performance for clinical audits requires a robust data collection process not only based on clinicians’ assessments but often involving patient and public engagement (PPE). Recently patient reported outcome measures (PROMS) have started to be used in clinical audit and have been collected from patients using questionnaires. As with any survey, questionnaires need to be reliable and valid.

The Solution
Ascot Business Solutions' proven clinical audit software that promotes clinical precision in the audit process, relieving pressure on resources within a clinical audit department and providing an automated solution to the problem of processing survey forms.

Our solutions enable any form design to be deployed to tablet PCs, handheld devices such as PDAs and the web in addition to paper.

The software comprises three modules that reduce the time spent at each stage of the survey process: Survey Design, Data Capture, Analysis and Reporting. Collected data can be fed in to Patient Administration Systems (PAS), Microbiology or Laboratory Information Systems (LIMS) and Infection Control Management (ICM) systems such as ICNet or simply exported to Microsoft Access, Excel or SPSS for rigorous statistical analysis.

 
 

Infection Control

Infection control is now one of the Department of Health’s top 3 priorities for the NHS today. Adequate and regular infection control risk assessment must take place to ensure effective systems are in place to tackle hospital acquired infection, minimising the risk to patients and staff.

The Challenge
Practitioners that conduct prevalence or surveillance studies will know to never underestimate the time taken to design a survey form, distribute it, collect data and produce the required analytical reports. Reducing this time cycle from weeks to days delivers immediate benefits; NHS organisations receive valuable clinical information sooner, are empowered to act more quickly on it and, as a consequence, become more proficient at managing Hospital Acquired Infections (HAI).

  1. Survey Design
    With Fusion, practitioners can create professional-looking surveys in no time; objects such as tick box groups are selected from a library and simply dropped into position on the page.

  2. Data Collection
    Fusion software automatically scans and reads hand-written responses up to 50 times faster than human operators can key. It checks for missing information, validates each piece of data and highlights any unrecognised characters for verification. Data is fed straight to the project database for analysis.

  3. Analysis & Reporting
    Fusion presents the cleansed survey data in grid format for statistical manipulation and analysis including graphs and charts. Collected data can be readily exchanged with, for example, Patient Administration Systems (PAS), Microbiology or Laboratory Information Systems (LIMS) and Infection Control Management (ICM) systems such as ICNet or simply exported to Microsoft Access, Excel or SPSS for rigorous statistical analysis.

Mobile Solutions
Forward-thinking NHS organisations have recognised the value of collecting information electronically, at the front line. It removes the need for paper, printers, scanners and consumables such as ink cartridges associated with paper forms processing and ensures accuracy of data at the point of collection.

Fusion software enables any form design to be deployed to tablet PCs, handheld devices such as PDAs and the web in addition to paper. This “design once, deploy many” capability means that data can be collected by the most convenient method and processed simultaneously from all sources; which is invaluable when transitioning from paper to electronic forms, for example.

 

Accident & Emergency

Accident & Emergency departments have improved access to patient records, made huge savings in floor space to be reused for patient needs and improved security of information.

View the case study for more information or call one of our team on 01785 785 650

 

Choose & Book

Ascot have been working closely with a major West Midlands hospital group in creating an electronic system of reviewing and organising GP referrals using Choose and Book.

Our referral scanning solution has given back control over the management of referrals, work balancing of clinicians, massive efficiency gains and the reduction of errors.